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Run on Autopilot

Booking, dispatch texts, invoice reminders, review requests, and seasonal tune-up reminders for contractors in Cincinnati and NKY. Less office work, faster payment.

Every job comes with a dozen small office tasks. Most of them can run without you.

A service call is never just the call. There is the confirmation, the reminder, the address for the tech, the invoice, the payment you chase, the review you forget to ask for, and the tune-up you should book next spring.

We map how a job moves through your business today, then automate the steps that do not need a person. Customers hear from you on time, techs get what they need, and you stop doing it at the kitchen table at night.

We build on Make, your CRM, and your payment tool, so there is no new system to learn. Every automation is documented and monitored, so nothing breaks quietly.

What's included

  • Online booking that lands on your calendar, with confirmation and reminder texts
  • Job details and a map link sent to the tech, plus an on-my-way text to the customer
  • Invoice sent when the job is marked done, with payment reminders at 3, 7, and 14 days
  • Google review request once the invoice is paid
  • Seasonal tune-up reminders and maintenance plan renewals
  • Weekly owner text: calls, jobs, revenue, new reviews, and unpaid invoices
  • Failure alerts and written docs for every automation we build

Who it's for

  • Plumbing, HVAC, roofing, and electrical shops with one to fifteen trucks
  • Owners doing office work after hours
  • HVAC companies selling maintenance plans tracked on paper or in a spreadsheet
  • Shops that wait weeks to get paid because nobody follows up

Start with the money

We usually start with the steps that touch cash: payment reminders, review requests, and tune-up reminders. Those pay for the build fastest.

Then we add the steps that save time, like dispatch texts and the weekly owner report.

Works with what you have

Jobber, Housecall Pro, ServiceTitan, QuickBooks, Square, Stripe, Google Calendar: we connect to the tools you already pay for. Payment links come from your processor. We never handle card numbers.

If you hire seasonally or slow down in winter, we add pause rules so messages stop when you want them to.

Frequently asked questions

What does it cost?

A one-time build fee based on how many steps we automate, plus a monthly plan for monitoring and changes. We quote after a short walkthrough of how a job moves through your business today.

Do I need Never Miss a Job first?

No, but they work best together. One gets you the call, the other handles everything after it.

What if an automation breaks?

We get an alert and fix it. Every automation has a pause switch and written docs, so it is never a black box.

Will my customers get spammed?

No. Messages are tied to a real job, respect quiet hours, and stop when the job is done or the customer opts out.

Grey Chair Digital — websites for specialty retail in Greater Cincinnati and Northern Kentucky.

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Services

  • Website Rebuild
  • New Website
  • Lead Capture Systems
  • Business Automation
  • Never Miss a Job
  • Run on Autopilot
  • Website Q&A & lead routing
  • Google Business Profile Optimization
  • Local SEO & Discovery

Automation playbooks

  • Leads Go Straight to Your Customer List
  • Ask for Reviews After They Pay
  • Book Online, It Goes on Your Calendar
  • New Inquiries Go to the Right Person
  • Low Stock? Get an Alert
  • Auto-Reply to Reviews
  • Fresh Record Info → Descriptions
  • Workout (Strava) → Calendar
  • Jira → Calendar
  • Back Office Automation

Service areas

  • Milford, OH · new websites
  • Milford, OH · redesign & migration
  • Web design Cincinnati OH
  • Florence, KY web design
  • Covington, KY web design
  • Newport, KY web design
  • Erlanger, KY web design
  • Fort Mitchell, KY web design
  • Independence, KY web design
  • Northern Kentucky web design
  • Mason, OH web design
  • West Chester, OH web design
  • Loveland, OH web design
  • Blue Ash, OH web design
  • Anderson Township web design
  • Hyde Park web design
  • Montgomery, OH web design
  • Fairfield, OH web design
  • Norwood, OH web design
  • Batavia, OH web design
  • Citation building
  • Local map optimization · Cincinnati
  • Website copywriting
  • AI search optimization
  • Local link building
  • Plumbing websites · Cincinnati
  • HVAC websites · Cincinnati
  • Roofing websites · Cincinnati
  • Electrician websites · Cincinnati
  • Landscaping websites · Cincinnati
  • Contractor websites · Cincinnati
  • Restaurant websites · Cincinnati
  • Salon websites · Cincinnati
  • Real estate websites · Cincinnati
  • Medical websites · Cincinnati
  • Plumber sites
  • Contractor sites
  • HVAC sites
  • Electrician sites
  • Salon sites
  • Restaurant sites
  • Landscaping sites
  • Dentist sites
  • Chiropractor sites
  • Real estate sites

Cincinnati, OH · (513) 535-1621 · hello@greychair.digital

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