How Grey Chair Digital collects, uses, and protects information on greychair.digital. Contact forms, analytics, and your choices.
Last updated 2026-05-28.
Grey Chair Digital LLC, doing business as Grey Chair Digital ("Grey Chair Digital," "we," "us," or "our") builds websites and lead-capture systems for small businesses. This policy explains what we collect on greychair.digital, why we collect it, and the choices you have.
Who we are
Grey Chair Digital LLC is a web design and automation studio based in Cincinnati, Ohio. We serve specialty retail and main-street shops in Greater Cincinnati and Northern Kentucky.
Questions about this policy: hello@greychair.digital.
Information we collect
We collect information you choose to give us and a limited amount of technical data when you use the site.
- Contact and quote forms: name, email, phone, company, website URL, and project details you submit.
- Referral program form: your contact details and information about the business you refer.
- Email and phone: if you email or call us directly, we keep what you send for business correspondence.
- Usage data: pages viewed, approximate location (city/region), browser type, device type, and referral source via analytics tools.
- Cookies and similar technologies: used for basic site function and to understand traffic patterns.
How we use information
- Respond to inquiries, prepare quotes, and deliver projects you hire us for.
- Operate referral payouts when a referred project closes and is funded.
- Improve site performance, content, and conversion paths.
- Send project updates or marketing only when you have asked to hear from us or we have an existing business relationship.
- Comply with law, prevent abuse, and protect our systems.
How we share information
We do not sell your personal information. We share data only with service providers that help us run the business, and only as needed for their work.
- Hosting and infrastructure (for example, Vercel) to serve the website.
- Form processing and automation (for example, Make.com) to route leads to our inbox and CRM.
- Analytics (for example, Google Analytics) to measure traffic and site performance.
- Professional advisors when required (legal, accounting) under confidentiality.
- Authorities when required by law or to protect rights and safety.
Retention
We keep inquiry and project records as long as needed to respond, deliver work, meet legal obligations, and resolve disputes. Analytics data is retained according to each provider’s settings.
Your choices
- You may request access, correction, or deletion of personal data we hold by emailing hello@greychair.digital.
- You can opt out of non-essential marketing emails by using the unsubscribe link or replying "stop."
- Most browsers let you block or delete cookies; some site features may not work without them.
- You may use industry opt-out tools for interest-based advertising where applicable.
Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure.
Children
Our services are directed to businesses. We do not knowingly collect information from children under 13.
Changes
We may update this policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of the site after changes means you accept the updated policy.