GREYCHAIR.DIGITAL
Services Pricing About Case Studies Blog
Get a quote

Automate the Admin. Scale the Business.

Light automations for shops: lead capture, follow-ups, scheduling, and reviews. Cincinnati studio serving Greater Cincinnati and Northern Kentucky.

We build light, high-impact automations that take repeat admin off an owner’s week. The usual wins are lead capture, follow-up, and scheduling: form data that lands in the customer list, reminders that go out without a chase, and review requests that fire after the job is done.

These are not a new software suite to learn. We connect tools you already pay for, such as email, chat, a calendar, a CRM, or a spreadsheet, and we measure an automation by the hours it returns. A typical stack covers lead routing, appointment reminders, and a review request after payment.

Each playbook below is a scoped workflow. Open one for what gets set up, who it is for, and the questions owners ask before we turn it on.

Playbooks

Leads Go Straight to Your Customer List

When someone fills out your form, they're added to your customer list and your team gets an email, no copying and pasting.

Ask for Reviews After They Pay

After a sale or appointment, your customer gets a text or email with a link to leave a Google review. More five stars, no extra work.

Book Online, It Goes on Your Calendar

Customers book on your site and it shows up on your calendar. They get a reminder so they don't forget. Fewer no-shows.

New Inquiries Go to the Right Person

When someone fills out your contact form, it goes straight to your team's chat so the right person can reply fast.

Low Stock? Get an Alert

When you're running low, you get an email or see it on a simple dashboard so you can reorder before you run out.

Auto-Reply to Reviews

When someone leaves a Google review, the shop automatically replies so customers feel heard and the team can follow up when it matters. Keeps your reputation warm without manual copy-paste.

Fresh Record Info → Descriptions

Pulls up-to-date info about records from catalog sources and adds it to your product descriptions so your listings stay current, titles, artists, pressings, without you typing everything in by hand.

Workout (Strava) → Calendar

When a workout is finished, Strava sends it to your calendar so your activity is logged automatically, no manual entry. One less thing to remember.

Jira → Calendar

Jira tasks, deadlines, or sprint events get added to your calendar so everything shows up in one place. No more switching between tools to see what's due.

Back Office Automation

We do back office automation, invoicing, data sync between tools, reporting, or repetitive admin tasks. Tell us what you do in the back office and we'll help you automate it.

  • Leads Go Straight to Your Customer List
  • Ask for Reviews After They Pay
  • Book Online, It Goes on Your Calendar
  • New Inquiries Go to the Right Person
  • Low Stock? Get an Alert
  • Auto-Reply to Reviews
  • Fresh Record Info → Descriptions
  • Workout (Strava) → Calendar
  • Jira → Calendar
  • Back Office Automation

Grey Chair Digital — websites for specialty retail in Greater Cincinnati and Northern Kentucky.

Services Pricing Our work Blog Cincinnati web design Contact Get a demo

Company

  • FAQ
  • Privacy policy
  • Terms of service
  • Referral program
  • Automations
  • Get a website quote

Services

  • Website Rebuild
  • New Website
  • Lead Capture Systems
  • Business Automation
  • Never Miss a Job
  • Run on Autopilot
  • Website Q&A & lead routing
  • Google Business Profile Optimization
  • Local SEO & Discovery

Automation playbooks

  • Leads Go Straight to Your Customer List
  • Ask for Reviews After They Pay
  • Book Online, It Goes on Your Calendar
  • New Inquiries Go to the Right Person
  • Low Stock? Get an Alert
  • Auto-Reply to Reviews
  • Fresh Record Info → Descriptions
  • Workout (Strava) → Calendar
  • Jira → Calendar
  • Back Office Automation

Service areas

  • Milford, OH · new websites
  • Milford, OH · redesign & migration
  • Web design Cincinnati OH
  • Florence, KY web design
  • Covington, KY web design
  • Newport, KY web design
  • Erlanger, KY web design
  • Fort Mitchell, KY web design
  • Independence, KY web design
  • Northern Kentucky web design
  • Mason, OH web design
  • West Chester, OH web design
  • Loveland, OH web design
  • Blue Ash, OH web design
  • Anderson Township web design
  • Hyde Park web design
  • Montgomery, OH web design
  • Fairfield, OH web design
  • Norwood, OH web design
  • Batavia, OH web design
  • Citation building
  • Local map optimization · Cincinnati
  • Website copywriting
  • AI search optimization
  • Local link building
  • Plumbing websites · Cincinnati
  • HVAC websites · Cincinnati
  • Roofing websites · Cincinnati
  • Electrician websites · Cincinnati
  • Landscaping websites · Cincinnati
  • Contractor websites · Cincinnati
  • Restaurant websites · Cincinnati
  • Salon websites · Cincinnati
  • Real estate websites · Cincinnati
  • Medical websites · Cincinnati
  • Plumber sites
  • Contractor sites
  • HVAC sites
  • Electrician sites
  • Salon sites
  • Restaurant sites
  • Landscaping sites
  • Dentist sites
  • Chiropractor sites
  • Real estate sites

Cincinnati, OH · (513) 535-1621 · hello@greychair.digital

Leave a Google review · Google Maps